This policy was last modified on 05/30/2025.
Simplx Security, LLC, DBA Simplx Medical are committed to protecting your privacy and maintaining the security of your personal information. We do not share, sell, rent, or trade personally identifiable information with third parties for promotional purposes.
What Information Do We Collect?
We collect information from you when you:
- Submit a form on our site to request support or schedule an appointment
- Accept a promotional offer or join our email newsletter
- Participate in surveys, sweepstakes, or contests on https://www.simplxsecurity.com
- Use our IoT emergency response pendant devices
When interacting with our services, you may be asked to provide your first name, last name, email address, and phone number. For our medical emergency services, we may also collect location data from your IoT devices.
What Do We Use Your Information For?
Any information we collect from you may be used in the following ways:
- To personalize your experience - Your information helps us better respond to your individual needs and provide tailored services.
- To provide emergency assistance services - For Simplx Medical customers, we use your location data and personal information to coordinate emergency response and assistance services.
- To send periodic communications - Your email address may be used to send you information and updates pertaining to your services, as well as occasional company news, updates, and related product or service information.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. - To administer promotions and site features - Including sweepstakes, contests, surveys, and other interactive elements.
- To process transactions - Your information will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, except for the express purpose of delivering purchased products or services you have requested.
How Do We Protect Your Information?
At Simplx Security, LLC and Simplx Medical, we implement a variety of security measures to maintain the safety of your personal information, including secured policies, leveraged technology, and employee guidelines that adhere to our organization's ethics standards and confidentiality policies.
We retain personal information collected by our sites for as long as needed to fulfill the purpose for which it was provided, to maintain a record of communications with you, or as required by applicable law.
Do We Use Cookies?
For privacy reasons, you can determine preferences for how Google advertises to you using Google's Ads Settings, and if you would like to, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.
Do We Disclose Information to Outside Parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you—so long as those parties agree to keep this information confidential.
For Simplx Medical emergency services, we will share your location and relevant information with individuals you authorize, as well as first responders and call centers to provide you with assistance, including showing your location in near-real time in web portals or applications.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Location Data and Emergency Services
For Simplx Medical customers using IoT emergency response pendant devices, you authorize us to collect your device location from third parties including wireless carriers and to use it to provide assistance services to you. Your consent will be valid for the duration of your relationship with us unless you revoke it.
You may revoke your consent by calling (260) 482-7233. If you do not consent or you revoke consent, we may be unable to provide you with emergency assistance services.
Third Party Links
Occasionally, at our discretion, we may include or offer third-party links on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Online Privacy Policy Scope
This online privacy policy applies only to information collected through our websites and not to information collected offline.
Your Consent
By using our sites and services, you consent to our privacy policy and agree that your use is subject to the terms of this policy. You consent to the collection, use, and storage of your information by Simplx Security, LLC and Simplx Medical in accordance with this policy.
Changes to Our Privacy Policy
We may change this privacy policy at any time and will post those changes on this page. We will display any updates here on our sites to keep you informed of our current practices.
For additional information about how we store and protect your data, please visit our full privacy policy at https://www.simplxsecurity.com/privacy-policy.