Real Story

A few weeks ago, Jeff, a customer of Simplx Security, left his house in Fort Wayne, Indiana for the weekend to visit his girlfriend in Ohio. Everything was going as planned until he received a call at approximately 2 a.m. telling him that his house had been broken into.

The phone call came from his daughter, Elisabeth, who had been contacted by Simplx Security’s monitoring center to inform her about an attempted break-in at her father’s house two blocks away.

“First thing I thought was, ‘I lost everything!’ But, my daughter told me not to worry because the intruders didn’t take anything because my Simplx Security System had scared them away. I thought she was telling me that just so that I wouldn’t drive back that night all worried and upset,” he told us.

Jeff also stated that the 90 mile drive back home that night seemed extremely long. He could not stop thinking about every single one of his belongings and what they meant to him. To his relief, when he arrived home he found all his belongings still at home safe and secure.

“I guess the intruders thought that they could work around my security system by cutting a small set of wires that I have going out of my back window. So, thinking that they were cutting my security system, they actually cut the wires to a thermostat I keep on my windowsill to check the temperature… Imagine their faces when the alarm went off on them [laugh]…”

Jeff’s house is secured with a GE wireless home security system allowing him to be protected at all times. One of the reasons Simplx can make this possible is because of our partnership with Alarm.com, one of the world’s leaders in wireless technology.

Simplx’s lead technician, Matthew Kay said, “The great benefit for our customers of the wireless technology is that all alarm signals are immediately transmitted to a wireless connection from the home panel to an operation center and from there rerouted to the proper emergency authorities in just a matter of seconds.”

Like hundreds of Simplx’s customers, Jeff said that he is very happy he made the decision to install a Simplx Security System in his home. Knowing that his system is armed brings him peace of mind unlike anything else would.

“Now, this next weekend I am going to a birthday party in Ohio again, but I am not worried [about my house] because I know that my system works and the best part is that the intruders know it also. I worked very hard to get all my stuff and I don’t want to lose it! I am excited because you guys saved everything I have. Thank you!”

To schedule a free security analysis or to request more information about how Simplx Security can help you protect your home or business, please call us @ 1.888.6.SIMPLX.

Comments (0) 19.08.2008. 11:44

BBB Accredited Business

Simplx Security LLC is an accredited company by the Better Business Bureau (BBB). The company has earned this accreditation for its outstanding performance in providing reliable security for its customers.

In an official press release, the BBB announced that their new accreditation status will only go to those companies which really stand out among other companies by their high standards of integrity and reliability.

“The new accredited designation highlights the fact that businesses affiliated with BBB contractually agree to meet and uphold BBB’s high standards for integrity and reliability when dealing with consumers. BBB reviews each potential accredited business and strictly enforces its standards, rewarding only those meeting and upholding BBB Standards for Trust".

Because seven out of 10 customers say they would prefer buying from a BBB accredited business, Simplx has been able to serve more customers across America. However, those who are benefited the most by this accreditation are Simplx’s customers because they now have a reliable security company that they can trust.

To schedule a free security analysis or to request more information about how Simplx Security can help you protect your home or business, please call us @ 1.888.6.SIMPLX.

Comments (0) 29.07.2008. 13:53

Our Philosophy of Service

It is our customer service philosophy to ensure that we exceed all of your expectations. We make ourselves available and responsive to your needs so that we can provide you and your family with the service you deserve.

Simplx’s commitment is to always be there for you and protect your family with the most advanced technology. Long ago, we made a promise to ourselves that we will never compromise our relationship based on poor quality products and/or response to our customers. Because we are an authorized dealer for GE products, we are confident that we can protect your family better than anybody else.

It is this approach to customer service that has made Simplx Security so successful in our community.

To request a free security analysis and to speak with a representative about the ways in which a Simplx Security alarm system can protect your home or business please contact our local office @ 1.888.6.SIMPLX.

Comments (0) 28.07.2008. 11:48